Manage Your Lumen Card Account with Ease

For the fastest and most convenient experience, we recommend using the app-it's available 24/7 and puts everything at your fingertips.

Lumen App

What You Can Do with the App

Your Lumen card account is securely managed through our app

View your balance in real time

Check your balance and transactions instantly

Approve payments instantly

Authorise purchases quickly and securely

Chat with our support team

Get help whenever you need it

Card controls

Lock, unlock, or set spending limits with ease

PIN reminder

Quickly view your PIN when you need it

Getting Started

Download the Lumen app from the App Store. To get started, you'll need:

  • 1

    The mobile number you used when registering

  • 2

    The password you created during your application

Please note: You'll need to download and set up the app before you can start using your card.

If you're unable to access the app, our customer support team is available during customer support opening hours. You can find contact details on our Contact page.